Evertek is a leader within the wireless broadband industry and has several strengths in which we have capitalized upon. In the face of competition we continue to build areas in which competitors are located and thrive on meeting them head to head. All though value is often associated with price, we have proven that bargain prices alone can not overcome solid service both within the technology provided as well as the people who drive it. Positioned for the future, Evertek has pursued the public safety sector, mobility and built facilities throughout Northwest Iowa.
Licensed Frequency - The licensed frequency that Evertek holds within the BRS/EBS Spectrum of 2.5 GHz provides stability both for the company as well as its customers. It is less susceptible to interference providing a more stable service that can be relied upon. The microwave signal is protected by the FCC and is monitored to prevent companies from interfering with each other. Since it is a microwave signal we are not prone to weather conditions and have limited outages.
Installation & Support – Through trial and error Evertek has found that no one handles our business like ourselves. We maintain all aspects internally to tighten the control and provide a better customer experience. Our technicians are employees who have to answer for the job that was completed. Our Support staff is well diversified within the telecommunications field and troubleshoots the products and services we provide. To further illustrate the importance of superior support we provide this service to several local ISP’s including competitors.
Price Point & Bundling – Evertek is competitively priced and either beats or meets the competition. The difference is the value in which the customer receives with the service that is provided. We continue to monitor our competition and make every effort to meet the expectations of our customer base. Evertek provides added features and service to protect the customer from harmful acts. We provide one bill that is done in house and supported by our staff. We offer multiple service discounts and plans to keep them from costly service calls.
Contracts – Evertek is proud to say that there are no contracts or fine print to mislead or trap a customer into service. Our philosophy is that of confidence. A customer will choose to stay with Evertek because we have an understanding of their choice to leave. We reward customers for adding on additional services without punishing them for only having one.
Locally owned and Operated – Although this is something that can be over utilized; it does have its advantages. Service calls or outages can be addressed immediately. Customers do not have to wait weeks as they do with some of our competitors. We belong to countless local organizations, and provide donations for everything from After Prom and Fire Departments to Cancer centers and Libraries. This promotes a lot of goodwill within the communities served.
Technology and recognition –Evertek has been acknowledged and featured in several magazines. We have been named as one of the top U.S. Broadband Wireless Operators by Broadband Wireless Business Magazine and have won two EMMIE’s from OPASTCO for deployment of service. We have showcased our systems to other ISP’s from around the world including groups from Mexico, Japan, Nepal, Africa and Brazil. We are proud of our past and the accomplishments achieved and look to improve upon them in the future.